HOW MUCH IS SHIPPING?
We offer international shipping. Live shipping rates are real-time shipping rates, displayed during the order checkout. These rates are calculated by the order fulfillment location, shipping destination, shipping method, and carrier pricing.
WHEN WILL MY ORDER ARRIVE?
Each order is produced specially for you. Production can take up to 10 days. Orders are dispatched from our warehouse based in Latvia, and are usually delivered within 20 working days after fulfillment.
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched.
If you do not receive one, please email firstname.lastname@example.org
All orders require a signature on delivery, make sure your supplied address is attended during business hours.
We cannot send to PO BOXES, please ensure a street address is supplied.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that ENTROO does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.
Since these fees are not computed nor applied to orders by ENTROO, please contact your local customs office to find out more information if you are unsure of the charges.